Terms & Conditions

Effective Date: 01.01.2024

Cloudoniq Technologies Private Ltd ("we," "our," or "us") operates the website www.cloudoniqtechnologies.com and provides products and services subscriptions. By accessing our website and using our products or services, you agree to the following Terms & Conditions related to payments, refunds, and cancellations in compliance with Indian law, including the Information Technology Act, 2000, and global industry standards.

1. Payments

a. Pricing

All prices for our products and services are listed on our website and are subject to change without prior notice.

Prices are displayed in Indian Rupees (INR) unless otherwise specified, and may be subject to applicable taxes as per Indian law.

International payments may be subject to currency conversion fees charged by your financial institution.

b. Payment Methods

We accept payments via credit/debit cards, net banking, UPI, and other approved payment gateways.

Payment must be made in full before the activation or delivery of any product or service subscription.

By providing your payment details, you confirm that you are authorized to use the payment method and authorize us to charge the full amount for the product or service selected.

c. Billing

For subscriptions, you agree to be billed on a recurring basis (monthly, quarterly, or annually, depending on the plan selected). You will be notified in advance of any changes to the subscription fees.

In case of failure of payment, we may terminate or suspend your access to the services until the outstanding amount is paid.

2. Refunds

a. Eligibility for Refunds

Refunds may be available for specific products or services as stated in the product-specific refund policy.

Subscription-based services are generally non-refundable, except in cases of error or service failure on our part.

Refunds for digital products or online services are provided only if there is a technical issue or if the service/product is significantly different from what was described at the time of purchase.

b. How to Request a Refund

If you are eligible for a refund, you must submit a refund request within 7 days of your purchase. Refund requests made after this period will not be entertained.

To request a refund, please contact us at [Insert Contact Details] with proof of purchase and an explanation for your refund request.

c. Processing Refunds

Approved refunds will be processed within 10-15 business days from the date of approval.

Refunds will be credited back to the original payment method used for the purchase. In case of any issues with the original payment method, we will work with you to find an alternative method.

3. Cancellations

a. Subscription Cancellations

You may cancel your subscription at any time by contacting us or using the subscription management tools on our website.

For monthly or quarterly subscriptions, cancellations made before the renewal date will stop future billing. However, there will be no refunds for the current billing cycle.

For annual subscriptions, cancellations made within 30 days of purchase may be eligible for a pro-rated refund based on the number of months used.

b. Product/Service Cancellations

One-time purchases of digital products or services cannot be canceled after the product/service has been delivered or accessed unless there is a significant issue with the product/service.

In case of any errors, delays, or technical issues preventing delivery, you may cancel the order and request a full refund.

c. Cloudoniq Technologies’ Right to Cancel

We reserve the right to cancel or suspend your access to our products or services if you violate our terms or engage in fraudulent activity.

In the event of a cancellation by us due to non-compliance with these terms, you will not be eligible for a refund.

4. Termination of Services

a. Termination by User

You may terminate your account and subscription services by providing written notice to us.

Upon termination, you will no longer have access to the services, and your account information may be deleted as per our privacy policy.

b. Termination by Cloudoniq Technologies

We reserve the right to terminate or suspend access to our services if there is:

In case of termination by us due to breach of terms, any outstanding payments due to us must be settled immediately.

5. Dispute Resolution

Any disputes arising out of payments, refunds, or cancellations will be handled under Indian law. In case of a dispute:

6. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. The most current version will be posted on our website. It is your responsibility to review these terms periodically. By continuing to use our services, you accept any changes made to the Terms & Conditions.

7. Contact Us

If you have any questions regarding these Terms & Conditions, payments, refunds, or cancellations, please contact us at:

Cloudoniq Technologies Private Ltd

Email: [email protected]

Website: www.cloudoniqtechnologies.com

Address: E1804, Galaxy Vega, Techzone - IV, Gr Noida, India, 201301

By using our services and accessing our website, you agree to abide by these Terms & Conditions.

Privacy Policy

Effective Date: 01.01.2024

Cloudoniq Technologies Private Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website (www.cloudoniqtechnologies.com) and use our services in accordance with Indian law, including the Information Technology Act, 2000.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you register on our website, make a purchase, or communicate with us. This information includes your name, email address, billing information, and any other details you share with us.

b. Automatically Collected Information

When you visit our website, we automatically collect information such as your IP address, browser type, and device information through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

3. Sharing of Your Information

a. Third-Party Service Providers

We may share your information with third-party service providers that assist us in providing our services (e.g., payment processors, hosting providers). These third parties are obligated to protect your information and use it only for the purposes we specify.

b. Legal Obligations

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or misconduct.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cloudoniq Technologies Private Ltd

Email: [email protected]

Website: www.cloudoniqtechnologies.com

Address: E1804, Galaxy Vega, Techzone - IV, Gr Noida, India, 201301

By using our website and services, you agree to this Privacy Policy.

Get In Touch

Registered Office Address

E1804, Galaxy Vega, Techzone - IV, Gr Noida, India

Branch Office Address

Cloudoniq Technologies Pvt Ltd. Plot No. 55, Navjeevan Colony, Wardha Road, Nagpur - 440015

+91 9560972708